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Ten Thousand Reviews
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Feb 11, 2023
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Ten Thousand Customer’s Q&A
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Ten Thousand FAQs
What happens if my refund is not reflected in my account after 5 business days?
If after 5 business days your refund is not reflected in your account, reach out to Ten Thousand's support team at support@tenthousand.cc.
Does Ten Thousand offer free shipping?
Yes, Ten Thousand offers free shipping on all orders within the continental US.
How long does it take to process an Ten Thousand order within the US?
Ten Thousand's orders are typically processed within 3-5 business days within the US.
How long does it take for an Ten Thousand order to be shipped and delivered within the US?
Shipping times vary based on destination, but Ten Thousand aims to get your order to you within 3-8 business days after it has been processed. If you choose to upgrade to expedited shipping, you can expect your order within 2-3 business days after it has been processed.
Does Ten Thousand have a return policy?
Yes, Ten Thousand offers a free 90 day return policy for orders placed within the US.
What are Ten Thousand's conditions for returning a product?
The only thing Ten Thousand asks is that your products are sent back in their original condition (unworn, unwashed, and with tags applied) and in the original packaging.
How long does it take for Ten Thousand refund to reflect in my account?
Once Ten Thousand receives your return, it will take 3-5 business days for the funds to reflect in your account, depending on your banking establishment.